Effective Date: October 17, 2025
Dwelden LLC (“Dwelden,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes the types of information we collect from you through our website and other interactions, how we use and share that information, and the choices you have regarding your data.
Information We Collect
We collect personal information that you provide directly to us, as well as certain data automatically when you use our website. This includes:
Personal Information You Provide:
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First and last name
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Email address
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Phone number
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Billing, shipping, and mailing address
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Payment information (processed securely via third-party providers)
You may provide this information through:
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Newsletter signups
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Contact and inquiry forms
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Order checkout and account creation
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Customer service communications
Automatically Collected Data:
When you visit our website, we may automatically collect certain information through cookies, pixels, or similar technologies, including:
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IP address
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Browser type and version
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Pages visited and actions taken on our website
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Date and time of your visit
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Referring website or source
How We Use Your Information
We may use the information we collect for the following purposes:
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To process and fulfill orders, including shipping, payment, and customer service
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To communicate with you regarding purchases, inquiries, or support
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To send marketing emails, updates, and promotions (you can opt out at any time)
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To improve our website, services, and customer experience
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To detect and prevent fraud or misuse of our services
Third-Party Services
We use trusted third-party service providers to help operate our business. These providers may have access to your personal data only as necessary to perform their services on our behalf and are contractually obligated to protect it.
These services include but are not limited to:
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Shopify (e-commerce platform)
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Stripe (payment processing)
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Google Analytics (website performance tracking)
We do not sell your personal information or share it with unaffiliated third-party marketers.
Your Choices and Rights
You have the following rights regarding your personal information:
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Marketing Communications: You may unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us at the address below.
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Data Preferences: You may contact us to review, correct, or update your information.
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Limit Correspondence: If you prefer limited communication from us, you may request to restrict contact beyond essential order-related updates.
At this time, we do not offer account deletion or full erasure of data from our systems.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve site functionality, personalize your experience, and analyze site usage. You may disable cookies through your browser settings; however, doing so may affect your ability to use certain features of the site.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage is ever fully secure, and we cannot guarantee the absolute security of your information.
Children’s Privacy
Our website is not intended for or directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
International Users
Our website is hosted in the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. where our servers are located and our databases are operated.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, or legal obligations. If we make material changes, we will notify you by revising the “Effective Date” above. Continued use of our website after any changes constitutes your agreement to the updated terms.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at hello@dwelden.com.