Effective Date: October 17, 2025
Welcome to www.dwelden.com (the “Site”), operated by Dwelden LLC (“Dwelden,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase or interacting with our content.
Products & Pricing
Dwelden offers lighting and homewares, including handmade and limited-quantity items.
-
All prices are listed in U.S. Dollars (USD).
-
Sales tax is applied at checkout based on your shipping address and applicable state and local laws.
-
We reserve the right to modify or discontinue products, descriptions, and pricing at any time without notice.
Orders
All orders are subject to availability and acceptance. Placing an item in your cart does not guarantee its availability at checkout. We reserve the right to refuse or cancel orders at our sole discretion, including those that appear fraudulent or in violation of these Terms.
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery, subject to the following conditions:
-
Items must be unused, unassembled, and in their original packaging.
-
You must contact us at [Insert Email] prior to sending your return to receive authorization.
-
Handmade, made-to-order, or limited-edition items are final sale and not eligible for return or exchange.
-
Shipping fees are non-refundable unless the item arrives damaged or defective.
-
Customers are responsible for return shipping unless otherwise agreed.
If your item arrives damaged or incorrect, please email us within 5 business days of delivery with photos and a description of the issue.
Shipping & Delivery
We currently ship within the United States only.
-
Shipping timelines and costs will be calculated at checkout based on your location.
-
We are not responsible for delays due to customs, shipping carriers, or incorrect address information provided at checkout.
-
Title and risk of loss for products pass to you upon delivery by the carrier.
Intellectual Property
All content on this Site, including product designs, photographs, graphics, logos, written descriptions, and website layout, is the exclusive property of Dwelden LLC and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, or use our content in any way without prior written permission.
Proper credit must be given to Dwelden LLC or www.dwelden.com when referencing our images or materials.
User Conduct
By using our website, you agree to use it only for lawful purposes. You may not:
-
Interfere with or disrupt the functionality of the Site
-
Attempt to gain unauthorized access to any systems or user data
-
Use our website for commercial resale or copy its structure, content, or appearance
Third-Party Services
We use third-party platforms, including but not limited to Shopify (e-commerce), Stripe (payment processing), and Google Analytics (website analytics). Your use of our site is also subject to the terms and privacy policies of these providers.
We are not responsible for the availability, accuracy, or policies of any third-party services, and we encourage you to review their terms before using our Site.
Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that our site will be uninterrupted, secure, or error-free.
Limitation of Liability
To the maximum extent permitted by law, Dwelden LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, or services—even if we were advised of the possibility of such damages.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising from or relating to these Terms shall be resolved exclusively in the state or federal courts located in Ventura County, California.
Changes to These Terms
We may update these Terms & Conditions at any time. The updated version will be posted on this page with the revised Effective Date. Continued use of the site after any changes constitutes acceptance of the new terms.
Contact Us
If you have questions about these Terms & Conditions, please contact us at hello@dwelden.com.